Online Tech Help: Computer Tune-Up
Is your computer slow to start up or slow to load programs? Does it freeze or crash whilst running applications? Then let an online technician give it a Computer Tune-Up and get your PC running like new again.
How it works

- You purchase your tech help package by clicking the Buy Now button.
- You receive an email containing a link to the CrossLoop website.
- You click on the link to start a chat session with your tech helper.
- If you have not already installed CrossLoop your helper will talk you through the process.
- You start CrossLoop and give the helper your access code.
- Your helper connects to your PC and starts work on your problem.
- You can chat or ask questions while your helper is working. You may also be asked to do things like restart the computer.
The Computer Tune-Up package includes:
- Clean the cache, temporary files and registry.
- Defragmenting your hard drive.
- Removing unused software that may slow your PC.
- Installing Windows updates.
- Updating existing antivirus or antispyware.